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Aeroflex customer service for the Americas region
provides service and support for all Aeroflex
products across North and South America. Companies
have come to rely upon Aeroflex Wichita’s
customer service as the only place to go when
their Aeroflex products require maintenance and
calibration. Who better to work on your valuable
equipment than the people who manufactured it
in the first place?
The same sophisticated test instrumentation used
to manufacture your Aeroflex product is also used
to maintain and calibrate it at peak operating
performance. At Aeroflex we use only genuine Aeroflex
parts to maintain your equipment. Whether it is
a return to factory bench top instrument or a
system that requires a field service visit to
your site, we know the inner workings of your
equipment better than anyone else and can have
it back on-line with you quickly and cost effectively.
Aeroflex has many years of experience in working
with a wide range of organizations from one-person
repair shops to multi-national companies. As a
large service and support organization with more
than 50 factory trained technicians, our staff
offers in-depth experience and specialist knowledge
of the complete Aeroflex supported range of products.
You can request an RMA
Number through our online form.
Aeroflex Service Programs
Aeroflex offers competitive service programs
that cover the full range of Aeroflex supported
products. For instruments Aeroflex provides numerous
comprehensive "return to factory" (Wichita)
service programs. These can cover calibration
only or full maintenance with calibration. If
the existing service programs do not match your
support requirements, then with Aeroflex's flexible
approach we can tailor a support program that
fits your needs.
For our systems customers Aeroflex offers a full
service program. Keeping your systems operational
and at peak performance is critical to your manufacturing
business. This service program is designed for
production environments where uptime and availability
are critical.
Aeroflex recognizes that the full service program
is not going to fit every customer's needs. The
partner service program enables you to troubleshoot
and maintain an Aeroflex test system via in-house
expertise.
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