Product Service and Support

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ATE > Service and Support > Product Service and Support

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At Aeroflex our product service and support teams pride themselves on being the most responsive and professional in the industry.

A dedicated helpdesk is manned by experienced engineers that provide a direct point of contact for all product hardware and software issues. Behind this there are teams of experienced field and workshop engineers that will be able to resolve any product issue remotely or with an on-site visit.

Outside product warranty the level of support provided is customisable to best suit your needs, this can range from a Gold level agreement as shown below, to a pay-as-you-go contract.

GUARANTEED Response times.
UNLIMITED Service calls and labor.
UNLIMITED Spares.
UNLIMITED Helpdesk assistance.
ON SITE System Calibration and Preventative Maintenance.
ON SITE Support for software issues.
UNLIMITED Service reviews.